Refund & Cancellation Policy

  • Once an EMI or loan repayment is successfully debited, no refund will be provided.
  • In case of duplicate/mistaken debit, the customer must immediately report within 7 working days to our support team. Verified cases will be refunded or adjusted in the next EMI.
  • Customers can request cancellation of auto-debit/e-NACH by submitting a written request or via email at least 15 working days before the next scheduled debit.
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